Lynni

For the past week or so when I try to chat on this computer I can't get on. I've restarted it and still can't get on. Any suggestions?

lapoissonne

DH here on Sarah's computer...

Nothing has changed on our side of the street, and the software version hasn't changed with the chat software vendor, so I'm wondering what the problem could be.

Do you get any error message? What version of Java are you using? What browser? What operating system?

It sounds like you aren't the only person having problems here, but when I go to the parachat website, I don't see many people reporting problems recently.

Lynni

I am using IE. That is all I know, DH's spare computer. I've chatted on here before.

Java doesn't open up at all. When I go to chat the window opens, but I get a red X in the top left, then nothing. The last time I tried chatting on here Java just ran and ran and never opened.

lapoissonne

hmph. I don't see any problems, but I do have a suggestion.

Try going to java.com: Hot Games, Cool Apps There are a few links across the top - one of them says "Do I have Java?" If you click that one, it will check to see if you have a recent version installed on that machine and offer you a download for the latest and greatest.

It's a real easy install (just run the install program and take the defaults) and it takes just a minute or two. You might have to restart your browser to see the new install.

Usually when people have problems with chat, a fresh install of Java will do the trick.

The DH

I just installed the latest and greatest java (1.6.0_03) on this computer and it seems to work fine with IE version 6.

mcbean

I've never been able to chat on my mac. It's less than a year old and the java is updated. I have no idea why it doesn't work. I get a coffee cup with the illustration of two spinning arrows, but it stops there. Not a step further. Funny, I can chat on my old slow mac, but I never have the energy to boot it up.